Shop owner support
For ScootGo partner shops and local businesses interested in joining ScootGo.
Contact us
Email: support.seller@scootgo.app
When emailing, please include your shop name and trade license number.
Note: Support is email-only. We do not provide phone support, a ticket portal, or office visits for technical support.
Shop onboarding help
We can help with:
- Joining ScootGo
- Shop profile setup
- Product and stock management
- Working hours
- Order management
Existing shop support
We can help with:
- Login and account access
- Product updates
- Order issues
- Shop details
Customer?
If you need help with the ScootGo customer app, orders, or your personal account, visit customer support.